Privacy Policy

Last updated May 19, 2022

This privacy policy for Peak Performance Analytical Consulting (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you visit our website at https://www.peakperformanceanalytical.com, or engage with us via sales, marketing, or events.

Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@peakperformanceanalytical.com

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you contact us.  The personal information we collect may include the following:

  • Names
  • Job titles
  • Company Names
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Reasons for contacting us

Additionally, we automatically collect certain information when you visit, use or navigate our Services. This information includes device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:

  • Data Analytics Services
  • Website Hosting Service Providers

4. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

5. HOW DO WE KEEP YOUR INFORMATION SAFE? 

We have implemented appropriate and reasonable technical security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access our Services within a secure environment.

6. DO WE MAKE UPDATES TO THIS POLICY?

Yes, we may update this privacy policy from time to time as necessary and to stay compliant with relevant laws.  We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at info@peakperformanceanalytical.com or by post to: 

Peak Performance Analytical Consulting
794 Glenwood Place
Delta, British Columbia V4M 2K1
Canada

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